Empathy in Action: How to Deliver Great Customer Experiences at Scale by Tony Bates and Dr. Natalie Petouhoff redefines empathy while showing how companies can use it to grow loyalty and build long-term relationships with customers and employees. The authors describe empathy in this context...

Firework Humans by Jessica Mead is brilliant as it homes in on instincts that ignite entrepreneurial success. Mead asserts that everyone has tendencies like the knowledge-seeking instinct, the audacious dreamer instinct, and the try-again instinct, among others. These same instincts can make you successful in...

Live and Let Work: A Guide to Enjoy Your Corporate Job by Tim Allard is a wonderful guide to enjoying a corporate career, detailing the common challenges that lead to burnout or discontent in the workplace with helpful solutions for overcoming them. Allard’s stance is...

Competing on Thought Leadership: How Great B2B Companies Turn Expertise into Revenue by Robert S. Buday is an informative and strong lesson in content marketing. It guides you step by step in the process using the elements of talent, experience, and interest to face the...

ChangeMasters: How To Actually Make the Changes You Already Know You Need To Make by Barry J. Moltz is a motivational non-fiction book written for small business owners. The first four chapters of the book investigate in great detail why people resist change, which comes...

Have you ever wondered how some companies almost quadruple their market cap in a relatively short period? Companies like Tesla or Facebook are known to have had a very accelerated growth rate in recent years. If you're an entrepreneur or visionary trying to build the...

We are all concerned about the issue of sustainability, and due to the Covid-19 pandemic, the process has accelerated significantly. We hear so much news about sustainability and carbon footprint reduction that many of us struggle to understand what is best to do. Thankfully, Corey...

Dr. David Ko and Richard Busellato’s The Unsustainable Truth: How Investing for the Future is Destroying the Planet and What to Do About It is a book about conflict: The modern dilemma between saving for a sustainable future, while at the same time making a...

When you decided to become a business owner, you probably imagined some of the risks you would face. However, have you ever wondered if you and your company could deal with a cyber attack or if you are safe from fraud and abuse? Have you...

Thank You Very Much: Gratitude Strategies to Create a Workplace Culture That Rocks! by Lisa Ryan is a non-fiction work about business and finance. The author espouses the idea that showing gratitude is not only important in our personal lives but also in the workplace....