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Reviewed by Shirley Matthews for Readers' Favorite
"Making the Connection: Getting Work to Work" by Jane Petrick is a short how-to book about making a better employee-work environment in any place of employment. The author deals with the issue of the employee setting up him or her self as a winner through tack and social graces. Then, there is a chapter on dealing with coworkers in which the employee is taught to listen and to negotiate in even difficult coworker situations. In dealing with the boss the employee must make clear his or her needs and motivations. In the chapter dealing with the Board, there are various suggestions on employee involvement.
The book was printed in 1998 and I felt some of the suggestions may not be applicable to the high-tech work environment of today. In speaking of "addicted employees" and "sick organizations," there is little information offered as to how to turn things around when in a relatively powerless situation. I particularly liked the part on "Listening to your Heart" as anyone in any employment situation would benefit from truly attempting to understand the intention and motivations of others. Also the section on calculating the real risks of speaking up to other employers or to supervisors should be read by all employees. One of the more thought-provoking sections deals with the position of the employee (right, left or middle-of-the-road), in which the author explains the critical difference between compliance and contribution.