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Reviewed by Michael McManus for Readers' Favorite
In his book, The Inclusion Imperative, Stephen Frost tells the story of bringing “real inclusion” to the Olympic and Paralympic Games of 2012, held in London, England. Recognized as an expert on inclusion, Mr. Frost was named as the Head of Diversity and Inclusion and tasked with making the 2012 Games the most diverse and inclusive Olympic event ever held, a promise that was made by the bid to host the Games which London presented in Singapore in 2005. Frost first describes how the concept of diversity has evolved from a zero-sum practice involving quotas and compliance into a proactive strategy of bringing people of diverse ethnicity, nationality, socio-economic backgrounds, physical capabilities, religious backgrounds, ages, and sexual orientations to the discussion to improve the quality of decision making and increase productivity. He then goes step-by-step through the four years of planning, preparation, and execution of hosting the Games and how diversity and inclusion were achieved, along with what he and his team learned from their successes and failures. In the concluding remarks, Stephen Frost talks about what the world might remember about the 2012 Games. He hopes that people will realize that the 200,000 member team that was assembled was the most diverse group of people ever hired to work on one project and all of them were included in ways that have never before been managed.
I strongly recommend this well-organized book to corporate managers, especially those who are involved in planning for expansion or staffing a workforce. I also recommend it to anyone who has an interest in how the notion of diversity in the workplace has evolved into a better concept of inclusion, a concept that puts people into an improved position where they can enjoy their work and increase their productivity.